Job Description

Lab Support Associate

Worksite: USA-MA Waltham (AZ)

Worksite Location: 35 Gatehouse Dr, Waltham, MA, 02451

Worksite State: Massachusetts

Work Schedule (Shift/Work Hours): Mon - Fri 8hrs 7am-3:30pm

Job Information

Job Taxonomy: CW Contingent Worker - Lab Support Associate

Job Title: Lab Support Associate

Job Description: Laboratory Support Associate Position Summary The Laboratory Support Associate is responsible for supporting day-to-day laboratory operations through effective inventory management, material handling, and lab support services. This role ensures availability of consumables, maintains critical supply systems, and may support glassware washing, autoclaving, and storage processes. The coordinator also manages ordering, tracks inventory metrics, and maintains safe handling of cryogenic and compressed gas supplies.

Key Responsibilities

• Laboratory Support Operations
  • Perform and support glass wash operations, including collection, cleaning, drying, and redistribution of labware
  • Operate and maintain autoclaves, ensuring proper sterilization cycles and documentation
  • Maintain cleanliness and organization of lab support areas (glass wash, storage, staging areas)
  • Ensure lab consumables are stocked, organized, and readily accessible in designated lab areas
  • Fulfills media requests per work instructions and customers specifications
  • Supports reagent pick up, receiving and delivery services
• Inventory Management
  • Manage in-lab inventory of consumables (e.g., solvents, pipette tips, tubes, PPE)
  • Monitor inventory levels and implement replenishment strategies to prevent stockouts
  • Maintain accurate inventory records using inventory management systems or tracking logs
  • Conduct regular cycle counts and audits to ensure inventory accuracy
• Ordering & Procurement
  • Create and manage purchase orders for lab supplies and consumables
  • Track orders from placement through delivery, ensuring timely receipt
  • Follow up on outstanding or delayed orders with vendors and internal stakeholders
  • Coordinate with suppliers to ensure accurate and compliant deliveries
• Supply & Material Management
  • Manage liquid nitrogen (LN2) tanks, including monitoring levels, refilling coordination, and safe handling
  • Maintain inventory and storage of compressed gas cylinders, ensuring compliance with safety regulations
  • Oversee dry ice procurement, storage, and distribution to lab users
  • Ensure proper labeling, handling, and storage practices for all materials
• Metrics & Reporting
  • Track and report key metrics, including: inventory levels and usage trends, order fulfillment timelines, stockout frequency, vendor performance
  • Develop and maintain dashboards or reports to support operational decision-making
  • Identify opportunities for process improvements and cost optimization
• Safety & Compliance
  • Follow and enforce all lab safety protocols related to chemical handling, cryogenics, and compressed gases
  • Maintain compliance with applicable safety and regulatory standards (e.g., OSHA, institutional guidelines)
  • Participate in safety audits and training as required

Qualifications

Required: High school diploma or equivalent; Associate degree preferred 2+ years of experience in laboratory support, inventory, or operations role Experience with inventory management systems and procurement processes Ability to handle physical tasks (lifting, moving cylinders, stocking supplies) Strong organizational and multitasking skills

Preferred: Experience in biotech, pharmaceutical, or research laboratory environment Familiarity with autoclaves, glass wash systems, and cryogenic materials (LN2) Knowledge of lab safety regulations and GMP practices Experience tracking and reporting operational metrics

Key Competencies

Attention to detail and accuracy Strong communication and follow-up skills Problem-solving and proactive mindset Time management and prioritization Ability to work independently and in a team environment

Work Environment: Laboratory setting with exposure to chemicals, cryogenics, and mechanical systems Requires standing, walking, lifting, and handling lab materials and equipment

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