Job Description

We are seeking a Senior UX Researcher to lead user research initiatives that inform product strategy, improve user experiences, and support data-driven design decisions. The ideal candidate will have strong expertise in qualitative and quantitative research methods and the ability to translate research findings into actionable product recommendations.

Roles and Responsibilities

• Plan and conduct qualitative and quantitative UX research across the product lifecycle.
• Define research objectives, methodologies, participant profiles, and research plans.
• Conduct user interviews, usability testing, surveys, contextual inquiries, and other research studies.
• Analyze user behavior, feedback, and research data to identify key insights and opportunities.
• Translate research findings into actionable recommendations for product, design, and engineering teams.
• Partner closely with Product Managers, UX/UI Designers, Engineers, and business stakeholders.
• Create research reports, personas, journey maps, usability findings, and presentations.
• Communicate research insights clearly to both technical and non-technical stakeholders.
• Identify user needs, pain points, behaviors, and emerging trends to influence product strategy.
• Help establish and improve UX research processes, standards, and best practices.
• Mentor junior researchers and contribute to building a strong research culture.

Required Skills & Qualifications

• 6+ years of experience in UX Research, User Research, Human-Computer Interaction, or a related field.
• Strong experience with qualitative and quantitative research methodologies.
• Expertise in user interviews, usability testing, surveys, and behavioral research.
• Experience with research and analytics tools such as UserTesting, Qualtrics, Maze, Dovetail, or similar platforms.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent communication, presentation, and storytelling abilities.
• Experience collaborating with cross-functional product and design teams.
• Ability to translate complex research data into clear, actionable insights.
• Strong understanding of UX principles, user-centered design, and product development processes.

Preferred Qualifications

• Experience conducting research for web and mobile applications.
• Experience with A/B testing, product analytics, and experimentation.
• Knowledge of accessibility and inclusive design practices.
• Experience working in Agile/Scrum environments.
• Degree in UX Research, HCI, Psychology, Sociology, Design, or a related field.

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